Shipping across Greece
If your order is made until 13:00 (Greece time), from Monday to Friday then it will be processed by us on the same day. Orders beyond this hour are processed the following day. After forwarding your order we are unable to change the shipping address and we can not cancel the order. If you no longer want the product, you will need to send it back to get your money back. To avoid this process you can send an e-mail with a cancellation request or directly call us on 2310228600, BEFORE your order is forwarded by us.
 When the product arrives at the pickup address, a recipient’s signature will be requested for delivery. If the product reaches its destination and there is no person to pick it up then the shipping company (General mail courier) will leave a notice to contact their authorized representative. The time limit for contacting them and specifying the re-sending of the product is 5 business days. After the specified time, the product is automatically returned to CHARM warehouses. When the product is returned to us, we will contact you for the alternatives we offer you.
We would like to offer you the best possible service if you are an employee and you do not have someone to pick up the product in your home, declare your work address as the place where the product is delivered as the goods can be delivered from 09:00 until 18:00, hours that you will probably be absent from your residence.
Shipping cost
Shipping costs of our products in Greece and abroad are:
• For orders up to € 70 – cost € 3
• For orders over 70 euros – free shipping of products
• Shipping time: 5 days
Countries outside Greece
• European International Delivery: € 12
• Shipping time: 7-10 days
• International Delivery: € 18
• Delivery time: 12-15 days